Our desire is to keep you happy. Please know that we will work with you to make things right.
If you ever have an issue with anything, please send us a text to 1-717-742-5899 or email to firstname.lastname@example.org to let us know the situation before you return anything to us.
To be eligible for a return, you must:
1) Reach out to us within 7 days from your receipt of purchase.
2) The items must me be returned to us within 14 days of your receipt of purchase.
3) Provide proof of purchase and order number.
4) The item must be unused and in the same condition that you received it. It must also be in the original packaging.
After contacting us as specified above, please reference your order number and send items to: Schnee Way, 467 Meadowlark Lane, Manheim PA 17545, United States
Non-returnable items include:
There are certain situations where only partial refunds are granted: Any item not in its original condition, is damaged or has missing parts for reasons not due to our error.
Refunds will be made swiftly and applied to the same method of payment used in the original purchase.
If you received the item as a gift, please have the gift giver contact us directly for a return.
You will be responsible for paying for your own shipping costs for returning your item, unless the reason for the return was our error. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $50, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.